FAQs


SHIPPING:

How will my order be shipped?

All shipping is currently being handled through the United States Postal Service (USPS). 

Does SYK Cosmetics ship to P.O. BOXES?

Yes, we offers shipping methods for delivery to a P.O. Box.

Does SYK Cosmetics ship internationally?

No, we currently do not offer international shipping.

How much does shipping cost?

Priority shipping is $6.00

Will I receive an email confirmation when my order is shipped?

Yes, once your order is shipped out, you will be sent an e-mail confirmation with a tracking number. You can click on the tracking number to track your order.

*NOTE: We are not responsible for lost, stolen or misplaced shipments.

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Processing times:

All Orders will be processed and shipped within 1-2 Business Days.

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The colors I ordered look different then online/ social media:

The swatches on our website represent our colors as close as possible, however the actual color may appear different on everyone. The results of our colors may vary because they are dependent on a number of factors, including: monitor resolution and color settings, camera settings, lighting, skin tone, etc.

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RETURNS & EXCHANGES:

*SYK Cosmetics will gladly accept returns of product/s purchased from www.sykcosmetics.com

*To qualify for a return or exchange, you must email returns@sykcosmetics.com within 14 days of receiving the order.

*Note:  At SYK Cosmetics, we value our clients’ satisfaction and provide a quality product.  In order for us to continue and maintain a high level of customer service coupled with exquisite products we ask that you please include the reason for return as well as the original order number in your email.

*All item/s must be in their original and respective packaging.

*Emptied or refilled item/s will not qualify for any refund or exchange.

*Please mail qualifying item/s to:
SYK Cosmetics, 75404 Whitsett Ave 153, Valley Village, CA 91607

*Note: SYK Cosmetics is not responsible for any shipping fees, including return shipping fees.

SYK Cosmetics  is not responsible for lost or untrackable return shipments. We recommend mailing your return using a carrier that offers tracking services.


*Once the item/s for return are received and reviewed, we will promptly issue the refund minus any shipping expense.

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ORDERING:

Where can I purchase SYK Cosmetics lipstick?

You can purchase SYK cosmetics lipstick online via our website: www.sykcosmetics.com

Will I get an order confirmation?

When an order has been placed successfully, an order confirmation email will be automatically sent to you. If you do not receive a confirmation email, please contact our customer service department to confirm your order.

How can I get notified when an item is back in stock?

By signing up for our newsletter, you will receive emails about product restocks as well as new products. Click here to sign up for our newsletter:

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Ingredients and animal testing:

Our entire product line is Cruelty Free. We love animals.

Our lip products are Vegan, and are Paraben Free.

All ingredients are listed for every item sold on our website.

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Do you offer a Pro discount?

We currently do NOT offer a Pro discount but it may be something we will offer in the future.

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CRUELTY FREE COSMETICS 

PROUDLY MADE IN USA